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Help Desk Support Technician

Job number:

(#041322.1)

Category:

Professional - Non-clinical

Facility:

Bitterroot Health

Department:

IT

Status:

FT

Schedule:

FT

Shift:

40 hrs/wk

Description:

Help Desk Support Technician opportunity in beautiful Hamilton, Montana!!

Bitterroot's 2022 Best

BITTERROOT HEALTH VOTED "BITTERROOT'S BEST EMPLOYER"

Bitterroot Health is seeking candidates to fill a Help Desk Support Technician position. The Help Desk Support Technician is responsible for coordinating the services between the Information Technology Department and computer users experiencing problems. Duties require the technician to handle multiple requests, analyze and assist in diagnosing problems relative to workstations, workstation connectivity, peripheral equipment, and Microsoft Office applications through discussion with users, desktop support, or escalation of issue to others in the department. This position is responsible for documenting all issues and resolutions, configuration and installation of workstations and peripherals, and may be required to support specific systems, such as telephone, audio/video, clinical, or financial.

Minimum Qualifications:

  • Education: High School Diploma.
  • Licensures, Certifications, Registrations (Preferred): Support Certification (A+, MCDST, MCP, MCSA, MCSE).
  • Job Knowledge/Skills/Abilities: Understanding of PC hardware, peripherals, operating systems, and Microsoft Office. Basic knowledge of network protocols, switches, and e-mail. Possesses basic diagnostic and troubleshooting skills. Ability to communicate in English, both verbally and in writing.
  • Experience (Preferred): Experience in a Desktop Support or Computer Repair.

About our Community: Hamilton is located in southwestern Montana in the heart of the Bitterroot Valley, which lies between the Bitterroot Mountain Range and the Sapphire Mountains. Hamilton is the largest town and the county seat of Ravalli County with a population of about 45,000 people in the county. Hamilton is the perfect place to raise a family in a small-town atmosphere that still provides the amenities of a larger town. The Bitterroot Valley is perfect for individuals who enjoy hunting, fishing, hiking, skiing, golfing and snowmobiling. Montana is appropriately referred to as “The Treasure State” and Hamilton is one of Montana’s finest treasures.

Bitterroot Health is proud to be an Equal Opportunity Employer.

Posted:

Tuesday, April 12, 2022

Closing:

Open until filled

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